You clock in from the app when you arrive and out when you leave. Depending on how your organisation has set it up, that may require scanning a tag at the site or being within a set distance of it.
It will not let me clock in
- Too far from the site: your phone's location has to agree that you are there. Step outside if you are deep inside a building, and allow Operify to use your location.
- No tag or a damaged tag: tell your supervisor. They can record the shift for you.
- No signal: clock in anyway. The app keeps it and sends it when you are back online; the time recorded is when you pressed it, not when it sent.
My hours look wrong
Your manager can correct a clock-in or clock-out. Corrections are recorded, which is normal and expected.
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